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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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S Griffin

October 25, 2024

1  out of  5
rating by S Griffin
"The agent's staff were helpful on the sales end in 2021 and SF seems more than happy to take my money every month, but... as soon as I made a homeowners claim they dropped me. And the agent? Couldn't help with claims, didn't reach out to me when I was dropped, didn't apologize or express any regret about anything when I called to cancel the other (non-homeowners) policies. I guess the whole "like a good neighbor" stuff is just a catchy jingle."
We responded:
"Thank you for your feedback. We're glad to hear that you found our staff helpful during the sales process. However, we are sorry to learn about your recent experience with your homeowners' claims. Our goal is to provide support throughout the entire customer journey, and we appreciate your insights on this matter. Your comments will be taken into consideration as we continually strive to enhance our service. If you would like to discuss this further, please reach out to our office, we would be more than happy to assist you."
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Naomi Rapp

August 2, 2024

5  out of  5
rating by Naomi Rapp
"Great experience!! April worked diligently to help us get a policy written up quickly and efficiently! I highly recommend."
We responded:
"Thank you for your review! We're thrilled to hear that you had a great experience with April. She is dedicated to providing efficient and effective assistance, and we're glad she was able to help you get your policy written up quickly. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!"
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Sharon Garry

August 1, 2024

5  out of  5
rating by Sharon Garry
"April is the best"
We responded:
"Thank you for your review! We greatly appreciate your kind words about April. We agree that she is the best, and we're grateful to have her on our team. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!"
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Stephen Hazzard

July 23, 2024

5  out of  5
rating by Stephen Hazzard
"April was so helpful and answered all my questions"
We responded:
"Thank you, Stephen! We appreciate your positive feedback about April's helpfulness in answering your questions."
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Danette Stephens

July 16, 2024

5  out of  5
rating by Danette Stephens
"State farm is absolutely a great insurance company I appreciate everything they do for me, their help is invaluable. I couldn't have asked for a better insurance company."
We responded:
"Thank you for your kind words and positive review! We are thrilled to hear that you consider State Farm to be a great insurance company and appreciate the invaluable help we provide. We strive to deliver exceptional service and support to all our customers. If there is anything else we can assist you with, please don't hesitate to reach out. We are here to help and appreciate your continued trust in State Farm."
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Jonathan moronta

July 9, 2024

5  out of  5
rating by Jonathan moronta
"Carine the best 👌 state farm"
We responded:
"Thank you for your review and kind words! We take pride in our team members who go above and beyond to assist our valued customers. If there's anything else we can do for you, please don't hesitate to reach out. We appreciate your trust and support in State Farm!"
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Jeff Rasel

June 26, 2024

5  out of  5
rating by Jeff Rasel
"New store management. Just as nice and competent. Update, years after new management, still extremely responsive, professional and friendly."
We responded:
"Thanks Jeff, it is our pleasure to help!"
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markist johnson

June 4, 2024

5  out of  5
rating by markist johnson
"Ms Brenda is amazing and takes almost a personal approach to make things work for you Like a good neighbor...she's always been there for me"
We responded:
"Thank you for your kind words about Ms. Brenda. We are thrilled to hear that she has provided you with exceptional service and taken a personal approach to meet your needs. Your satisfaction means a lot to us, and we appreciate your support of Carinne Leisey-Gulati State Farm Insurance Agency."
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Dominic Passamondi

May 16, 2024

5  out of  5
rating by Dominic Passamondi
"Incredible! Staff goes out of their way to remind you important updates regarding policies very helpful finding information. Totally dedicated State farm in Northfield rocks"
We responded:
"We're thrilled to hear that our staff at State Farm in Northfield went out of their way to provide you with important updates and helpful information. We strive to ensure that our customers are well-informed and satisfied with our services. Your kind words about our dedication mean a lot to us. We truly appreciate your support and are delighted to have you as a valued customer. If there's anything else we can assist you with, please don't hesitate to reach out."
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Robert Grossman

May 7, 2024

5  out of  5
rating by Robert Grossman
"If you think "insurance is insurance", think again. Everyone here is friendly, helpful, and professional and it is rare not to be able to take care of things in one call. I recently moved a little further away and was happy to find I can stick with this office. I'm a fan!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience with our agency! We're thrilled that you've found our team friendly, helpful, and professional. Providing excellent service is always our top priority, and we're delighted to know that you've consistently had positive interactions with us. We understand that insurance needs can change, especially with a move, so we're glad we could continue to meet your needs even after you've relocated. It's wonderful to have you as a loyal client, and we truly appreciate your support and trust in our agency. If there's ever anything else we can assist you with, whether it's answering questions or making changes to your policy, please don't hesitate to let us know. We're here to help, and we look forward to continuing to serve you for many years to come!"
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Lisa Connahey

April 26, 2024

5  out of  5
rating by Lisa Connahey
"I called to add a vehicle to my policy and Zoey was helpful, knowledgeable and able to save me $$$. Great customer service. Thank you Zoey!!"
We responded:
"Thank you for taking the time to share your positive experience with us! We're glad to hear that Zoey was able to assist you in adding a vehicle to your policy and provide you with excellent customer service. We appreciate your kind words and will make sure to pass along your feedback to Zoey. If you have any more questions or need further assistance, feel free to reach out. Thank you for choosing our services!"
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mane 609

March 14, 2024

5  out of  5
rating by mane 609
"Great experience with this branch. She was very patient understanding and was great at guiding me through the process. Great job and I really appreciate that 👍🏾👌🏾."
We responded:
"Welcome to our State Farm family! We are delighted to have you as a valued customer. Thank you for choosing us for your insurance needs. We strive to provide exceptional service and support to all our customers. If you have any questions or need assistance, please feel free to reach out. We are here to help you every step of the way. Once again, thank you for your trust in us, and we look forward to serving you for years to come. Welcome aboard!"
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Pedro Delgado

March 12, 2024

5  out of  5
rating by Pedro Delgado
"State Farm at Northfield location ALWAYS provides excellent customer service EVERY TIME I call. Example: 3/12/24 I called to make payment and get help with a few other things in which April Lomonaco took exception care of me . Thank you state farm."
We responded:
"Thank you, Pedro, for your positive review of the State Farm Northfield office! We appreciate your feedback about the excellent customer service you consistently receive when you call. It's great to know that April Lomonaco took exceptional care of you during your recent call for payment and assistance. Your kind words are highly valued, and we're here to help if you have any more questions or need further assistance!!"
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Nancy Fitzgerald

March 8, 2024

5  out of  5
rating by Nancy Fitzgerald
"The associate of State Farm in Northfield, Zoey, contacted us to review our auto and homeowners insurance. We had not done this in a while and it was certainly needed. Zoey made the process very easy over the phone and made some suggestions to lower our payments. We appreciated Zoey’s professionalism and speed with which we received our new insurance policies."
We responded:
"Thank you for sharing your positive experience with Zoey. We're thrilled to hear that Zoey made the process of reviewing your auto and homeowners insurance easy and provided suggestions to lower your payments. We appreciate your kind words about Zoey's professionalism and speed in delivering your new insurance policies. Thank you for choosing Carinne Leisey-Gulati State Farm Office in Northfield, and please don't hesitate to reach out if you need any further assistance."
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Ron Shelton

February 14, 2024

5  out of  5
rating by Ron Shelton
"Always very helpful and thorough!"
We responded:
"Thank you for your kind review! We're thrilled to hear that you found our team at Carinne Leisey Gulat Ins Agcy always helpful and thorough. We work hard to ensure that our customers receive exceptional service and are satisfied with their experience. If you have any further questions or need assistance with your insurance needs, please don't hesitate to reach out to us. We're here to help!"
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Elizabeth

February 10, 2024

5  out of  5
rating by Elizabeth
"Carinne and her staff are awesome and very knowledgeable. Carinne took the time to thoroughly explain the affordable life insurance policies. In the end, I added it to my car insurance. Yay, I saved money on both policies. Definitely worth checking out this State Farm location for your individual needs."
We responded:
"Thank you for the kind words, we appreciate you trusting us with protecting your family."
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JOHN QUIGLEY

February 6, 2024

5  out of  5
rating by JOHN QUIGLEY
"Great Service"
We responded:
"Thanks John, our entire team appreciates you being apart of our State Farm family."
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Samantha Buskirk

February 5, 2024

5  out of  5
rating by Samantha Buskirk
"I can’t thank April enough! She is knowledge, responsive and answers my million questions. Being fairly new with 2 teen drivers, April has gone above and beyond to make the transition with them seem less. Thank you again April and the State Farm Team!"
We responded:
"Thank you, Samantha, for your kind words! We're thrilled to hear that April has provided you with excellent service and support during the transition with your teen drivers. We appreciate your feedback. If you have any more questions or need further assistance, please don't hesitate to reach out."
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Vincent Antonini

January 31, 2024

5  out of  5
rating by Vincent Antonini
"very helpfull"
We responded:
"Thank you for trusting us with all your insurance needs."
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Angel

December 26, 2023

5  out of  5
rating by Angel
"Very nice people."
We responded:
"Thank you for your kind words, Angel! We strive to provide excellent customer service and create a positive experience for everyone. We appreciate your feedback and hope to assist you again in the future."
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Maryann Casale

November 8, 2023

5  out of  5
rating by Maryann Casale
"State Farm is awesome! One of the best insurance company’s we have had . Our agent April was so helpful at putting together a Policy for my husband's business."
We responded:
"Maryann thank you for trusting us with your business policy."
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Casale Electrical Contracting

October 11, 2023

5  out of  5
rating by Casale Electrical Contracting
"Highly recommend State Farm.April was great to deal with.excellent customer service and knowledge of the business."
We responded:
"It is so important to support local small business, we appreciate you and the community you support. Thank you for choosing our local office "
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Maureen Caswell

October 10, 2023

5  out of  5
rating by Maureen Caswell
"State Farm great! My agent April is amazing! I have multiple vehicles,trailer, camper and my own business. She always keeps me in the loop and I’m receiving the best price out there when compared to competitors. Would highly recommend giving them a call !"
We responded:
"Thank you Maureen. We know how hard it is being a small business owner, we appreciate you letting us help protect your family, and clients."
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Joe Lomonaco

October 10, 2023

5  out of  5
rating by Joe Lomonaco
"Good experience, great staff, and saved me money. Best quotes on home, auto, life, and umbrella policy. Very happy with their guidance, including using this office for my mortgage. One stop shop, highly recommend you stopping in or giving a call."
We responded:
"Joe, Thank you for your service and being our customer. We appreciate you trusting us with all your insurance and financial service needs."
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James Droz

October 10, 2023

5  out of  5
rating by James Droz
"Love the team at this office! Kyle and April are a rockstar duo!"
We responded:
"Hi James, Thank you for the kind words. We agree Kyle and April are rockstars and we love having them on the team."